Quality guides all our operations. We have top quality products, and we also aim for making sure that all our processes are structurally logical and that our operations are as faultless as possible.
We are actively monitoring changes happening in our operational environment and in official requirements and make ongoing improvements to our routines in order to continually develop the quality of our operations. We try to operate in as customer-orientated way as possible and measure customer satisfaction with regular customer satisfaction surveys. Survey results are used to develop our operations in order to maintain and improve customer satisfaction. All our employees also have an opportunity to take part in developing the quality system by making suggestions for improvement.
As an indication of the ongoing improvement of our operations and active quality work Bureau Veritas has awarded our operations with ISO 9001:2008 management system certificate.
Our company also follow Addtech's ethical practice, Code of Conduct, in our operations.
All this together guarantees that we are a reliable partner for our customers.